Who will benefit from this workshop? 

• Corporate Team Leaders wanting to improve team dynamics

• Department Heads/managers handling cross-functional teams

• HR Professionals supporting leaders with conflict resolution

• Leaders in fast-paced environments or changing initiatives

What is the workshop about?

• Identifying the root causes of conflict at work: interpersonal, process, task, and cultural

• Exploring conflict styles (Competing, Avoiding, Accommodating, Collaborating, Compromising) and how they show up in leadership

• Communication techniques: active listening, “I-statements”, empathy, structuring difficult conversations

• Frameworks for conflict resolution (e.g. DESC, Interest-Based Negotiation)

• Preventing escalation & nurturing a culture of psychological safety

What will you learn in this workshop?

• Become more aware of your own conflict triggers and style

• Understand how others perceive and respond to conflict

• Gain practical tools to de-escalate conflict and lead productive resolution

• Learn to foster an environment where disagreements become opportunities for creativity, not division

Upon joining this workshop, you will be able to...

• Diagnose conflict types and take appropriate action

• Lead difficult conversations with confidence, structure, and empathy

• Leverage conflict to build stronger team cohesion and alignment

• Integrate strategies into your daily leadership practice to reduce recurring conflict and improve collaboration

Contact us to plan this workshop for your team: get in touch for details on content, format, pricing, or scheduling.

We tailor each workshop to your organization’s specific challenges and culture. It can be delivered in-person, online or hybrid, in English or German, depending on your team’s needs and setting.